Keep your community connected with the Donor Retention and Upgrade Journey.
The Donor Retention and Upgrade Journey helps you keep your community vibrant and inspires current donors to increase their level of giving.
Whenever you have a program update or news to announce, you Read More
Keep your community connected with the Donor Retention and Upgrade Journey.
The Donor Retention and Upgrade Journey helps you keep your community vibrant and inspires current donors to increase their level of giving.
Whenever you have a program update or news to announce, you can send a special message to everyone in your Donor Retention Journey to let them know you appreciate their commitment to your mission.
You can segment your retained donors for different messaging in appeals, and show them that you value their partnership with you.
Don’t let anyone fall through the cracks! Engagement is key to donor retention, and getting the right data will help you hone your engagement strategy.
With DonorPerfect, you will know precisely which donors to engage and when. You will also get reports for anyone who has made their second gift but hasn’t gotten a personal contact within your designated time frame.
Catch donors who are giving the same amount out of habit year-after-year and try personalized asks for upgrades. An upgrade of $10 per month from 10 donors makes a big difference in the long run!
Celebrate your supporters who upgrade their giving with a timely personal touch by alerting your Executive Director or Board Chair, who can provide outreach, thank the donor, and learn why they chose to upgrade their giving.
Keep a close eye on your most passionate donors and volunteers with the advocacy stage.
This is a manual update for each donor record, which makes it perfect for small, high-touch groups like board candidates and major gift prospects.
They can be among the first to receive major news updates, and you can offer inside-looks and exclusive advocate events.
Don’t worry about excessive manual updates or having yet another data point to keep track of. You and your donors’ behavior act as the triggers for moving between donor journey stages.
Donors who give again will restart the Donor Retention and Upgrade Journey. If a donor hasn’t given in 400 or more days, you can add them to the Lapsed Donor Reactivation Journey.
The fundraising experts at DonorPerfect bring real-world nonprofit experience to all of the features that help you save time and raise more money. Customizable donor journeys are just one way DonorPerfect helps over 11,000 nonprofit organizations thrive.
Learn more about donor journeys and see how DonorPerfect can help you create journeys customized to your mission by reading the new Donor Journeys e-book.
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